Dancer

Privacy Policy

APB Dance (ABN: 50 413 528 723, referred to as "we," "us," or "our") is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This policy is reviewed and updated regularly to ensure it reflects our commitment to clarity and security.

Last Updated: October 27, 2025


  1. The Information We Collect and Why (APP 3 & 4)

We only collect personal information that is reasonably necessary for our functions and activities, primarily to provide and improve our products and services.

  1. Anonymity and Pseudonymity (APP 2)

Your Right to Choose: You generally have the option of interacting with us anonymously or by using a pseudonym.

When We Need Your Details: This is not practicable when the information is required by law or is necessary to provide a specific product or service. For example, we cannot ship an item, process a refund, or verify your account ownership without collecting your name, address, and/or payment details. We will let you know at the time of collection if we are unable to proceed without identifying information.

  1. Disclosure to Third Parties (APP 6)

We may disclose your personal information to the following types of third-party service providers who assist us in operating our business. These third parties are only provided with the information necessary to perform their specific functions.

We do not sell your personal information to any third parties for their own independent marketing purposes. We will only disclose information for a secondary purpose if it is reasonably expected, related to the primary purpose, or if we have your consent.

  1. Cross-Border Data Disclosure (APP 8)

We use global service providers to maintain the functionality of our website and services. This means your personal information may be disclosed to recipients located outside of Australia (overseas disclosure).

Likely Overseas Recipients:

  • The United States (USA): For cloud hosting, website analytics, and email marketing services.

Our Safeguards: Before disclosing your personal information to an overseas recipient, we take reasonable steps to ensure the recipient is contractually bound to protect your personal information in a manner that will not breach the Australian Privacy Principles.

  1. Data Quality, Security, and Retention (APP 10 & 11)

Security and Storage

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our security measures include:

  • Using SSL encryption for our website and payment pages.

  • Implementing firewalls and anti-virus software on all internal systems.

  • Restricting physical and electronic access to customer data to only necessary, trained staff.

Data Retention

We keep your personal information only for as long as we reasonably need it for the purpose for which it was collected or to comply with our legal obligations.

  • We retain all purchase and transaction data for a minimum of 7 years to satisfy Australian tax and legal record-keeping requirements.

  • Marketing subscription details are kept until you actively unsubscribe or after a period of prolonged inactivity.

  • Once no longer required, we securely destroy or permanently de-identify the information.

  1. Access, Correction, and Complaints (APP 12 & 13)

Access and Correction

You have the right to request access to the personal information we hold about you and to request that we correct any inaccurate, out-of-date, incomplete, irrelevant, or misleading information.

  • How to Request: Please contact our Privacy Officer (details below).

  • We will respond to your request within a reasonable time and for free. If we deny access or correction, we will provide you with written reasons.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact our Privacy Officer (details below) in writing.

  1. We will acknowledge receipt of your complaint.

  2. We will investigate your complaint and aim to resolve it with you within 30 days.

If you are not satisfied with the way we have handled your complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC):

  • Phone: 1300 363 992

  • Website: https://www.oaic.gov.au/

Contact Details

If you have any questions about this Privacy Policy or wish to make an access, correction, or complaint request, please contact our designated Privacy Officer via the contact form on this website.